Privacy Policy

1 Introduction

1.1 Attunity takes your privacy very seriously. We ask that you read this Privacy Policy carefully as it contains important information about what to expect when Attunity collects personal information about you and how we will use your personal data.

1.2 This policy applies to information we collect about:

1.2.1 visitors to our website;
1.2.2 people who do business with us or register for our services on-line or in person;
1.2.3 people we meet at business events or think might be interested in our services;
1.2.4 people who sell our products or services.

2 The information we collect about you

2.1 When you do business with us, contact us about our products or services, or meet you at a business event, we may collect the following personal information from you:

2.1.1 name, job title;
2.1.2 postal address, email address and telephone number;

2.2 If you are a potential customer then we may receive information about you from other sources (such as technology partners, business partners or resellers) which we will add to the information which we already hold about you in order to help us provide you with products or services.

3 How we will use the information about you

3.1 We gather this information to allow us to provide the products and services requested and any other services that you may have asked us to provide in the future. The relevant information is then used by us to communicate with you on any matter relating to our relationship with you in general. If you agree, we may also contact you about other products or services we think may be of interest to you.

3.2 We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

3.3 The lawful basis for our processing of your personal information depends upon our relationship with you. That basis and the purpose for which we are using the date also determines the period of time for which we will keep your information. A summary of the main retention periods is set out below. For further information please contact the privacy team at privacy@attunity.com.

Relationship Lawful Basis Purpose Retention Period
Customer Performance of a contract To provide goods or services Duration of contract
Customer Legitimate interest To allow us to respond to queries or complaints 6 years from end of contract
Customer Legal obligation For compliance with statutory tax obligations 7 years from end of contract
Potential Customers who are in the completing the “Contact Me” form or meeting us at an event Legitimate interest To allow us to respond to queries and provide information on our products and services 18 months
Referral / Reseller / Business Partner Performance of a contract To fulfil our contractual obligations Duration of contract
Referral / Reseller / Business Partner Legitimate interest To allow us to respond to queries or complaints 6 years from end of contract
Referral / Reseller / Business Partner Legal obligation Compliance with statutory obligations 7 years from end of contract

4 Marketing

Whilst you are a customer or if you have expressed interest in our products or services we may wish to provide you with information about special features of our products or any other service we think may be of interest to you. If you would rather not receive this information, please unsubscribe using the link at the foot of our emails or email a request to unsubscribe to unsubscribe@attunity.com.

5 Cookies and other information-gathering technologies

5.1 Our website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

5.2 For more information on which cookies we use and how we use them, see our Cookies policy https://www.attunity.com/cookie-policy/.

6 How we protect your information

6.1 We have put in place the appropriate security procedures and technical and organisational measures to safeguard your personal information. Further detail of these measures is available upon request.

6.2 We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

7 Access to your information and updating and correcting your information

7.1 You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact our Information Security Committee at privacy@attunity.com or you may contact us via mail at Attunity, Inc., located at 70 Blanchard Road, Burlington, Massachusetts 01803, USA (if you are located in North, Central or South America); or Attunity (UK) Limited, located at 3000 Hillswood Drive, Hillswood Business Park, Chertsey KT16 0RS England (if you are located in United Kingdom or Ireland or in Europe, except Eastern Europe); or Attunity Hong Kong Ltd., located at Unit 10E, Neich Tower, 128 Gloucester Road, Wanchai Hong Kong (if you are is ocated in the Asia Pacific region or Australia); or Attunity Ltd., located at 16 Atir Yeda Street, Atir Yeda Industrial Park, Kfar Saba, 44643213, Israel (if you are located in Israel or in Eastern Europe).

7.2 We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Attunity changes, for example if you change your email address or name, please let us know the correct details by contacting our Information Security Committee at privacy@attunity.com or you may contact us via mail at Attunity, Inc., located at 70 Blanchard Road, Burlington, Massachusetts 01803, USA (if you are located in North, Central or South America); or Attunity (UK) Limited, located at 3000 Hillswood Drive, Hillswood Business Park, Chertsey KT16 0RS England (if you are located in United Kingdom or Ireland or in Europe, except Eastern Europe); or Attunity Hong Kong Ltd., located at Unit 10E, Neich Tower, 128 Gloucester Road, Wanchai Hong Kong (if you are is ocated in the Asia Pacific region or Australia); or Attunity Ltd., located at 16 Atir Yeda Street, Atir Yeda Industrial Park, Kfar Saba, 44643213, Israel (if you are located in Israel or in Eastern Europe).

7.3 You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

8 Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

9 Transfers of data outside the EEA

Where we need to collaborate with partners or other group companies in order to provide you with our products and services we may transfer your data outside the European Economic Area. Where those transfers take place within our group they are subject to contractual safeguards that provide the same level of protection for your data as those provided under the General Data Protection Regulation 2016 / 679.

Where those transfers take place outside our group we will ensure that we carry out an assessment of the security measures in place and will apply appropriate contractual safeguards.

10 Changes to Privacy Policy

We keep our Privacy Policy under regular review. If we change our Privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This Privacy policy was last updated on 6 August 2018.

11 How to contact Attunity

We welcome your views about our website and our Privacy policy. If you would like to contact us with any queries or comments please send an email to privacy@attunity.com or you may contact us via mail at Attunity, Inc., located at 70 Blanchard Road, Burlington, Massachusetts 01803, USA (if you are located in North, Central or South America); or Attunity (UK) Limited, located at 3000 Hillswood Drive, Hillswood Business Park, Chertsey KT16 0RS England (if you are located in United Kingdom or Ireland or in Europe, except Eastern Europe); or Attunity Hong Kong Ltd., located at Unit 10E, Neich Tower, 128 Gloucester Road, Wanchai Hong Kong (if you are is ocated in the Asia Pacific region or Australia); or Attunity Ltd., located at 16 Atir Yeda Street, Atir Yeda Industrial Park, Kfar Saba, 44643213, Israel (if you are located in Israel or in Eastern Europe); (the Attunity entity being party to this Agreement being referred to herein as “ATTUNITY”).

12 Links to other websites

Our website contains links to other websites, including our Facebook, Twitter YouTube and LinkedIn pages. This Privacy policy applies only to this website so when you access links to other websites you should read their own privacy policies.

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