Senior Solutions Consultant

Location: USA

Job Description:

Provides pre-sales technical support to the sales team. Functions as a technical resource for the customer and for less experienced members of the pre-sales team.

Responsibilities:

In a pre-sales support role, the Solutions Consultant:

  • Prepares and delivers demonstrations and presentations of Attunity’s products and answers in-depth technical questions about them with minimal outside assistance.
  • Provides technical support to the sales representatives.
  • Assists the sales representatives in customer qualification and development of account sales strategy.
  • Interfaces with the customer’s technical team, gathering insight and information that will be useful in developing a sales strategy for the account.
  • Assists customers during product evaluation by answering technical questions and coordinating the execution of product benchmarks and proof-of-concepts.

As a technical resource to the company, the SC:

  • Participates in training programs to increase depth of knowledge in products and sales methods.
  • Assists other members of the pre-sales team, perhaps in other regions, when necessary.
  • Actively participates in email discussions; and contributes knowledge, concepts, presentations, etc. to the other members of the extended technical team.
  • Provides feedback to corporate marketing, product management, and development on the use and perceptions of current products by prospects and the installed base.

Education:

Bachelor’s degree in Computer Science or equivalent.

Experience and Skills:

  • At least three years of related pre-sales experience.
  • Five or more years of relevant experience in database and/or data replication technologies. Prior experience as a DBA is a plus. Knowledge of EAI, ETL, and/or EII technologies is helpful.
  • Must have an in-depth working knowledge of database systems, concepts, and architectures.
  • Must have practical working knowledge and understanding of “big data” technologies including Hadoop, Hive, Kafka, etc.
  • Knowledge / experience with Cloud technologies (Azure, AWS, Google, …) is helpful.
  • Customer markets and applications vary widely. Must be able to ‘dig in’ and rapidly understand customer requirements, leveraging and extrapolating current knowledge into unfamiliar areas.
  • Excellent verbal communications and listening skills: must be able to convey solutions and ideas in a positive, clear, and concise manner, both in person and over the telephone.
  • Excellent writing skills are essential for communicating with customers, sales management, and others in the company.
  • Must be able to develop and maintain a trusting relationship with the customer.
  • Willingness and ability to learn and contribute. “Do whatever it takes” attitude.

Travel:

Must be willing to travel as required.

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